Admin Operations Master Guide
An interactive visual guide for event managers: log into the operations portal, handle real-time booth bookings, verify company profiles and selling tags, audit payment slips, and manage refunds with zero discrepancies.
What Happens When a Booking Order Enters the System
Step-by-step technical lifecycle triggered the exact second an exhibitor picks booths on the interactive floorplan.
Exhibitor Selects Booth Online
Exhibitor clicks booth (e.g. H20, I13) on live floorplan, enters corporate details, and submits application.
Payment Slip Transmitted via /pay
Vendor transfers 50% deposit via OCBC FAST or PayNow UEN and submits receipt through locked /pay portal.
Admin Approves & Secures Booth
Admin clicks 'Approve'. Deposit is logged, coordinates locked permanently, and floorplan turns solid.
Payment Slip Transmitted via /pay
Action Source: Vendor uploads bank advice
Floorplan transitions to Amber Striped pattern. Card leaps into top Slips Verification Queue.
Admin inspects slip in Chapter 04. Matches bank transaction reference and amount.

